I had a request for 2 personalised notebooks with additional inscription saying “ Happy retirement and the person’s name”. I did enquiry first if it was possible and got a prompt response from Carmen it would be. After placing my order, Carmen sent me a mock of what it would look like and after signing off on the design. My notebooks were created and delivered to me within 2 days. Amazing service and turnaround time! Thank you Carmen. I most definitely be using Retail Therap again:-)