We are an online store, based in Johannesburg, however we do not have a physical store - we operate online only. You need to place your order on the website and we deliver to you countrywide via couriers.
FAQs
Where are you based?
When will I receive my order?
We try our absolute best to get your order to you as quickly as possible, usually 2-5* working days. If you need to check with us please feel free to send us an email to enquire.
See more: Delivery Policy
Do you do branding?
Yes we do offer branding on most items, please send us an email with the item and all relevant info so we can then send you a quote accordingly.
Do you offer discounts for bulk orders?
Yes we do offer discounts for bulk orders, it depends on which item and the amount of units required. Please send us an email to enquire.
How do I return an item?
Check our Return Policy for all information regarding returns and refunds.
How can I get hold of you?
You can call / Whatsapp us on 078 446 7078 or email: info@retailtherapyonline.co.za
How do I get 10% off my first order?
You can use the code: NEW-10 when you checkout which will give you 10% off your order (excluding delivery fees). Only 1 discount can be used per order.
How do I earn and use RTO VIP Points?
You earn points by doing the following: viewing the website, placing orders, submitting reviews. You can then use those discounts (5% or 10%) per order. Check the bottom right of your screen for more info.