Welcome to Retail Therapy Online!
Since 2018, Retail Therapy Online has been your go-to destination for a delightful and seamless shopping experience. We are a small (for now) family-run business, dedicated to bringing the warmth and personalised touch to the convenience of online shopping.
Our Story
Our journey began in 2018, inspired by a shared passion for customer service and a desire to create an online store that feels just as welcoming and personalised as a local shop. As a family, we’ve always believed in the magic of retail therapy – the joy of finding that perfect item, the excitement of a new purchase, and the satisfaction of excellent customer service. We wanted to bring that magic to your fingertips.
Our Mission
At Retail Therapy Online, we focus on making every shopping experience enjoyable and hassle-free. Our mission is simple: to offer a diverse range of high-quality products, while providing exceptional customer service. We are always available to tailor solutions to meet your unique needs, ensuring you get exactly what you're looking for. Whether you’re shopping for a special occasion, for your business or treating yourself just because, we are here to help you find the perfect items.
Why Choose Us?
- Family Values: As a family-run business, we bring a personal touch to everything we do. We treat our customers like family, ensuring you receive the care and attention you deserve.
- Customer Service: Your satisfaction is our top priority. We pride ourselves on being responsive, friendly, and always ready to go the extra mile to help you.
- Seamless Experience: We’ve designed our website to be user-friendly and efficient, so you can enjoy a seamless shopping experience from start to finish.
- Tailored Solutions: We understand that every shopper is unique. That’s why we offer personalised solutions to meet your specific needs, making sure you find exactly what you’re looking for.
Our Promise
We promise to continue delivering the exceptional service and quality products that our customers have come to expect. As we grow, our commitment to maintaining the values and personal touch of a family business remains unwavering. We are dedicated to making Retail Therapy Online your favourite place to shop, offering a blend of convenience, quality, and personalised service that you won’t find anywhere else.
Thank you for choosing Retail Therapy Online. We look forward to serving you and helping you find joy in every purchase!
Company Info
Founded: 2018 (Company Reg: 2018/109834/07) Vat no: 4190303141
Location: Based in Sandton, Johannesburg (delivery throughout South Africa)
Directors: Carmen Spence (Managing Director), Mike Spence (Financial Director)